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Billing & Plans

Billing lives entirely inside the app — this marketing site never processes payment, it only points you toward account creation.

Plans at a Glance

See the full comparison on the Pricing page.

Starting Your Pro Trial

First-time Pro subscribers get a 30-day free trial — no charge until it ends, and you can cancel any time during the trial from inside the app without being billed.

Managing Your Subscription

Upgrades, downgrades, and invoices are all handled from your account's billing screen inside the app. Changing plans doesn't affect your existing Adventures or player data either way.

Billing History

The Billing tab of My Account now carries a full Billing History table — every payment with its date, amount, and status, plus links to view the invoice or download it as a PDF. Those go to Stripe's own hosted invoice pages, so they're the real documents your finance team needs, not a summary we've re-typed.

This sits separately from the in-game Transactions tab further down the same screen. One is real money; the other is BLOO and item purchases inside an Adventure. They're deliberately not merged.

If your account has been billing for a while, note that history is recorded from the point this feature went live — payments from before then may not be listed. Ask us if you need an older invoice and we'll retrieve it.

When Something Goes Wrong With a Payment

If a card is declined, we email you rather than leaving you to discover it. Your billing screen also shows a clear past-due banner while the account is in that state, so the problem is visible the moment you log in.

You'll also get a heads-up email roughly three days before a free trial converts into its first real charge — no silent conversions.

Refunds issued by our team appear in your Billing History automatically.

Questions About Billing

Something not adding up, or need an invoice for procurement? Reach out and we'll sort it out directly.