Everything about you as a person, separate from any one Adventure, lives on My Account. Open it from your profile panel (click your picture in the top-right corner, then the pencil icon), or from My Account in the menu on your Adventures page.
The page has five sections, listed down the left side (across the top on a narrow screen): Profile, Security, Billing, Transactions and Danger Zone.
Profile
Upload a profile picture, edit your first and last name, choose your interface language (U.S. English or Español), and fill in the optional Company Name, Website URL and LinkedIn URL fields and a short bio. Your nickname is shown but can't be changed here. Your email is shown too, and its Change button takes you to Security, because changing it needs a confirmation. Changes save as you make them, and there's a Save button at the bottom as well.
You'll also see a Player Level that's different from any single Adventure's level: it's the average across every Adventure you're enrolled in.
Looking for your personality-test results? They live inside the Adventure that measured them, on your Journal's Profiles tab. See Your Profile Results.
Security
- Password — enter your current password, then the new one twice (at least 8 characters), and press Update Password.
- Email Address — enter the new address and your current password, then press Send Confirmation Link. The link goes to the new address. Nothing changes until you click it, and it's valid for an hour.
Billing
If you pay for a plan, the Subscription panel shows your plan and its status (for example Active, Free trial or Payment overdue), when it renews or ends, and a Manage billing button that opens the billing portal. If your last payment failed, a banner here asks you to update your payment method.
No subscription? The panel names the plan your account is actually on, such as Basic, with a View plans & upgrade button that opens Subscription & Billing.
Underneath is Your storage: a meter showing how much of your plan's file storage you've used and how much is left. It counts the files you upload (pictures, video, audio, your submission uploads and any SCORM packages you add) across every Adventure. If you're ever over your allowance, for example after moving to a smaller plan, you keep everything you've stored but can't upload more until you delete files or upgrade. Administrators have no storage limit.
Billing History lists every payment with its date, amount and status, with View and PDF links to the invoice itself. See Billing & Plans for what each plan includes.
Transactions
Your in-game purchase and spending history across every Adventure you've played: the date, the Adventure, the item or kind of transaction, and the amount. This is BLOO and items, not real money. Real payments are under Billing.
Staying Signed In
Sessions last 30 days. Log in once and you'll stay signed in for a month of ordinary use, rather than being logged out after a couple of hours.
This is deliberate: most people work through an Adventure across weeks, not in one sitting. If you're on a shared or public computer, log out when you're done (the power icon in your profile panel). The long session is a convenience for your own device.
Danger Zone
Anonimizer — only there if your platform has turned it on. Its button reads Anonimize Me and asks you to confirm twice. It replaces your name, picture and email with random values while keeping your stats and history under that now-anonymous identity, so an Adventure's reporting stays intact. You lose access to the account once you log out. It's a one-way privacy action, not a "hide my profile" switch.
Delete Account — enter your current password, type DELETE and press Delete My Account. Your account is deactivated immediately and you're signed out for good. Your historical activity (transactions, achievements, guild membership) is kept for Adventure reporting rather than erased. If you have an active subscription, cancel it from Billing first.