← Back to docs
Setup Docs

How to Send an Email Campaign

  1. Open Admin Tools → Email Notifications. The header shows how many eligible recipients the Adventure has.
  2. Write a Subject and your Message. Personalise the message with {{name}}, {{adventure_name}} and {{site_name}}.
  3. Choose Recipients: All enrolled players, or Selected players. For a selection, search by name or email and click cards to select them; Select all shown and Clear help with large groups. Your selection holds as you page through.
  4. Press Preview. The email opens in a new tab in the platform's email template, with your own name in place of {{name}}. There's no test send, so this is your one real look before it goes out.
  5. Press Send and confirm. Keep the tab open while the progress bar runs; it counts how many have been processed, sent and failed.
  6. If the tab closed or the connection dropped, come back and press Resume Sending under Unfinished Campaigns. If anything failed, press Retry failed.

In Launch Week, two campaigns go out: a kickoff welcome the Sunday before Monday's start, and a Week Two nudge on Wednesday of Week One, sent to a hand-picked set of players who haven't made their Path choice yet.