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How to Send an Email Campaign

  1. Open Admin Tools → Email Notifications. The header shows how many eligible recipients the Adventure has.
  2. Write a Subject and your Message. Personalise it with the tag buttons above the compose box, and choose who it's sent On behalf of.
  3. Choose Recipients: All enrolled players, or Selected players. For a selection, search by name or email and click cards to select them; Select all shown and Clear help with large groups. Your selection holds as you page through.
  4. Press Preview. The email opens in a new tab in the platform's email template, with your own name in place of the player tags. There's no test send, so this is your one real look before it goes out.
  5. Not sure yet? Press Dry Run first — it walks through the whole send without emailing anyone, so you can double-check the recipient list and content.
  6. Press Send and confirm. Keep the tab open while the live console runs; it prints each address as it's processed, sent or failed.
  7. If the tab closed or the connection dropped, come back and press Resume Sending under Unfinished Campaigns. If anything failed, press Retry failed.

In Launch Week, two campaigns go out: a kickoff welcome the Sunday before Monday's start, and a Week Two nudge on Wednesday of Week One, sent to a hand-picked set of players who haven't made their Path choice yet.